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WHERE INNOVATION MEETS EXCELLENCE
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ABOUT AISATS

DrivingtheFutureofAirportServices

At AISATS, we care for our customers and our customers' customer. Our clients know when they do business with us, they do business with our 12000+ value creators, because, our people are passionate believers of the company's vision, mission and core values.

AISATS Ground Service

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Passengers

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Flights

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GSE Fleet

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Tons of Cargo

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Employees

AISATS Ground Service
AISATS Red Icon
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Our Services

EveryService,PreciselyDelivered.

Passenger Handling
Passenger Handling

Check-in, boarding, special assistance, meet & greet.

Apron Handling
Apron Handling

ISAGO-compliant ramp, turnaround, weight balance.

Cargo Handling
Cargo Handling

Air Freight Terminal, Coolport, Pharma And Perishables.

Passenger Handling
Passenger Handling

Check-in, boarding, special assistance, meet & greet.

Apron Handling
Apron Handling

ISAGO-compliant ramp, turnaround, weight balance.

Cargo Handling
Cargo Handling

Air Freight Terminal, Coolport, Pharma And Perishables.

Passenger Handling
Passenger Handling

Check-in, boarding, special assistance, meet & greet.

As a customer service organization, we understand the importance of offering unique service experiences to our airline's passengers, each day.

  • Check-In services
  • Charter & VIP handling
  • Meet & Assist Services
  • Special Handling Service
Apron Handling
Apron Handling

ISAGO-compliant ramp, turnaround, weight balance.

Our trained apron personnel ensure fast, safe, and reliable aircraft turnarounds adhering strictly to ISAGO global safety standards.

  • Aircraft Ramp Operations
  • Baggage & Cargo Loading
  • Pushback & Towing
  • Cabin Cleaning & Refueling
Cargo Handling
Cargo Handling

Air Freight Terminal, Coolport, Pharma And Perishables.

Equipped with state-of-the-art cold chain infrastructure, we offer end-to-end cargo logistics for temperature-sensitive cargo.

  • Perishable & Pharma Coolport
  • Dangerous Goods Handling
  • Customs Clearance Support
  • Express Freight & Courier
Passenger Handling
Passenger Handling

Check-in, boarding, special assistance, meet & greet.

As a customer service organization, we understand the importance of offering unique service experiences to our airline's passengers, each day.

  • Check-In services
  • Charter & VIP handling
  • Meet & Assist Services
  • Special Handling Service
Apron Handling
Apron Handling

ISAGO-compliant ramp, turnaround, weight balance.

Our trained apron personnel ensure fast, safe, and reliable aircraft turnarounds adhering strictly to ISAGO global safety standards.

  • Aircraft Ramp Operations
  • Baggage & Cargo Loading
  • Pushback & Towing
  • Cabin Cleaning & Refueling
Cargo Handling
Cargo Handling

Air Freight Terminal, Coolport, Pharma And Perishables.

Equipped with state-of-the-art cold chain infrastructure, we offer end-to-end cargo logistics for temperature-sensitive cargo.

  • Perishable & Pharma Coolport
  • Dangerous Goods Handling
  • Customs Clearance Support
  • Express Freight & Courier
OUR FOOTPRINT

OurPresenceAcrossIndia'sLeadingAirports

MUMBAI
Corporate Head Quarters

MUMBAI

Our corporate headquarters in Mumbai serves as the central hub for strategic leadership, business operations, and corporate functions, driving AISATS' vision for excellence.

BENGALURU
Ground & Cargo Operations

BENGALURU

At Kempegowda International Airport, Bengaluru, AISATS provides end-to-end ground handling and cargo management powered by state-of-the-art infrastructure.

DELHI
Ground & Cargo Operations

DELHI

Serving Indira Gandhi International Airport in Delhi, AISATS delivers world-class passenger handling and comprehensive logistics services for premier airlines.

HYDERABAD
Ground Operations

HYDERABAD

At Rajiv Gandhi International Airport, Hyderabad, AISATS ensures smooth airside management, ramp services, and baggage handling with high operational efficiency.

TRIVANDRUM
Ground Operations

TRIVANDRUM

Operating at Thiruvananthapuram International Airport, AISATS maintains high safety and service standards for international and domestic carriers.

MUMBAI
Corporate Head Quarters

MUMBAI

Our corporate headquarters in Mumbai serves as the central hub for strategic leadership, business operations, and corporate functions, driving AISATS' vision for excellence.

BENGALURU
Ground & Cargo Operations

BENGALURU

At Kempegowda International Airport, Bengaluru, AISATS provides end-to-end ground handling and cargo management powered by state-of-the-art infrastructure.

DELHI
Ground & Cargo Operations

DELHI

Serving Indira Gandhi International Airport in Delhi, AISATS delivers world-class passenger handling and comprehensive logistics services for premier airlines.

HYDERABAD
Ground Operations

HYDERABAD

At Rajiv Gandhi International Airport, Hyderabad, AISATS ensures smooth airside management, ramp services, and baggage handling with high operational efficiency.

TRIVANDRUM
Ground Operations

TRIVANDRUM

Operating at Thiruvananthapuram International Airport, AISATS maintains high safety and service standards for international and domestic carriers.

AWARDS & RECOGNITION

RecognizingExcellence,SharingProgress

Stay informed with the latest company news, industry recognitions, awards, and key milestones that reflect our commitment to excellence, innovation, and operational leadership.

AISATS Leadership

AISATS is pleased to announce the appointment of Mr. Ramanathan Rajamani as its new Chief Executive Officer.

With a distinguished career spanning over two decades, Mr. Ramana brings a wealth of experience in leadership, innovation, and operational excellence to the organization.

AISATS Funds the Renovation of Two Primary Schools in Maharajganj District, UP

AISATS Funds the Renovation of Two Primary Schools in Maharajganj District, Uttar Pradesh

AISATS Leadership

BIAL Pinnacle Awards 2026

AISATS is incredibly proud to share that Jayaprakash Choudhury, Ramp Supervisor at AISATS, has won the prestigious 'Crossing Boundaries in Exemplary Customer Service' award at the 2026 BIAL Pinnacle Awards!

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AISATS is thrilled to win the International Green Apple Environment Award for its groundbreaking Aerowash service!

We were honoured to receive this award on November 18, 2024, from The Green Organisation at the award ceremony held at Kensington Palace in London.

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AISATS Recognized as Best Ground Handling Agency at India Cargo Awards 2024

AISATS is incredibly honored to win the “Best Ground Handling Agency” award at India Cargo Awards held in Mumbai on August 12, 2024.

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AISATS DEL receives the Best Station award at the 2023 GHI Pride of Ground Handling Awards.

#AISATSDEL is honoured to receive the Best Station award at the Pride of Ground Handling Awards ceremony held on Nov 28, 2023 in Lisbon, Portugal during the 24th GHI Annual Conference.

Learn More

AISATS receives 3 prestigious recognitions at the 2023 SATS PCEO Awards.

#AISATS is honoured to have won 3 prestigious recognitions at the SATS PCEO Awards Ceremony held on Oct 30, 2023 in Singapore.

Learn More
OUR FAMILY

Ourpeoplearethemission.

AISATS Team

10.9K+

Positive Employee Feedback

*Ground. All visuals are for representative purposes only.

Specifically in my career, the AISATS family has extended support at all levels and I was made to feel better and valued in the workplace giving me job satisfaction. The company has given me many opportunities to learn, develop and grow at all levels of my career.

Ashok Kumar

Ashok Kumar

Manager - Ramp Services

Since joining AISATS, it feels like family! The work environment and the support I receive from the team and management have been fantastic. I look forward to achieving many more personal and professional goals.

Mohammed Faizal Afridi

Mohammed Faizal Afridi

Customer Service Executive

My career at Air India SATS Airport Services Private Limited started in 2009. The journey has been immensely rewarding with continuous learning and leadership growth.

Sandeep Verma

Sandeep Verma

Duty Executive - Cargo

Specifically in my career, the AISATS family has extended support at all levels and I was made to feel better and valued in the workplace giving me job satisfaction. The company has given me many opportunities to learn, develop and grow at all levels of my career.

Ashok Kumar

Ashok Kumar

Manager - Ramp Services

Since joining AISATS, it feels like family! The work environment and the support I receive from the team and management have been fantastic. I look forward to achieving many more personal and professional goals.

Mohammed Faizal Afridi

Mohammed Faizal Afridi

Customer Service Executive

My career at Air India SATS Airport Services Private Limited started in 2009. The journey has been immensely rewarding with continuous learning and leadership growth.

Sandeep Verma

Sandeep Verma

Duty Executive - Cargo

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FAQs

FrequentlyAskedQuestions

We've answered the most common questions about our airport services, operations, careers, and partnerships to help you find the information you need quickly.

Which airports does AISATS operate at?

AISATS operates across several of India's busiest and most strategically important airports, providing world-class passenger services, ground handling, cargo management, and airport support solutions. Our extensive network enables us to serve leading domestic and international airlines while maintaining consistent operational excellence, safety, and efficiency.